I did not receive the activation email. What should I do?
For security reasons, we send all site applicants an Activation email to the applicant's email address. All applicants must activate their accounts from a unique link in that email before they can log into the site. If you did not receive your Activation email, please let us know at webcustomercare@brocade.com

(Activation emails are occasionally caught in spam filters. To preclude this from happening to other applicants from your company, you may contact your IT department and request that they "white flag" Brocade in your spam filter.)

I purchased a Brocade support contract, can I get free access to MyBrocade?
Brocade Connect is a free extranet for end user customers. You can get additional site access to firmware if you have purchased a support contract.

If you have purchased a support contract, active your contract now. If you would like to speak to someone about purchasing a support contract, webcustomercare@brocade.com.

What is MyBrocade
MyBrocade (Formerly Brocade Connect) is a free extranet for end user customers and other Brocade enthusiasts. Learn More about MyBrocade

Your Brocade log in (User ID) is the business email address you used when you registered with Brocade.

You can easily reset your password by visiting the log in page for the site you registered for: MyBrocade or the Partner Network and selecting "Forgot Your User ID or Password?"

If you have forgotten your security question, please contact webcustomercare@brocade.com

If you have changed your place of employment, you will need to re-register using your new business email address. Login now.

If you continue to have difficulty logging in, you may be registered for another Brocade Web Site: The Partner Network (for Brocade Partners Only) or the Legacy Foundry Knowledge Portal (for active Foundry support contract customers only).

Send your log in issue and a copy of any error messages to Brocade at webcustomercare@brocade.com